FAQs

No. You can book directly with a chiropractor without seeing your GP first.

At True Axis, we'll carry out a thorough assessment to determine whether chiropractic care is appropriate for you. If we believe another healthcare professional is better placed to help, we'll explain why and point you in the right direction.

Your first appointment lasts around 60 minutes and includes:

• A detailed discussion about your symptoms and health history
• A physical examination
• An explanation of our findings
• A discussion of your treatment options
• A personalised management plan if appropriate

Treatment may be provided during your first visit if it's clinically appropriate and there are no reasons to delay.

Often, yes.

If your assessment shows chiropractic care is appropriate and it's safe to begin treatment, we'll usually start during your first visit.

However, if further investigation or referral is needed, we'll explain this clearly before making any recommendations.

Most people find chiropractic treatment comfortable.

Some techniques involve a gentle, precise movement to a joint, sometimes producing a popping sound. Others involve soft tissue work, techniques, mobilisation or rehabilitation exercises.

We'll always explain what we're doing beforehand, and treatment is tailored to your comfort and individual needs.

Wear comfortable clothing that allows you to move easily.

Depending on the area being assessed, you may be asked to remove outer layers or change into a gown if appropriate. We'll always respect your privacy and explain everything before beginning your examination.

There's no set number.

The right treatment plan depends on your condition, your goals and how your body responds to care.

We'll discuss our recommendations openly with you and review your progress regularly. There is no obligation to continue treatment beyond what you feel is right for you.

Chiropractors commonly assess and manage a range of musculoskeletal conditions, including:

• Back pain
• Neck pain
• Headaches originating from the neck
• Sciatica
• Shoulder pain
• Hip pain
• Knee pain
• Ankle pain
• Wrist pain
• Joint stiffness
• Sports injuries

If you're unsure whether chiropractic care is suitable for your problem, you're welcome to book an assessment or get in touch first.

Chiropractic is a regulated healthcare profession in the UK.

Before any treatment, we'll take a detailed medical history and carry out an examination to determine whether chiropractic care is appropriate for you. If we believe another form of care would be more suitable, we'll explain why and refer you where appropriate.

Like any healthcare treatment, chiropractic carries some risks, which we'll discuss with you before treatment begins.

Your health comes first.

If, following your assessment, we don't believe chiropractic is the most appropriate option, we'll explain our reasoning and help direct you towards the healthcare professional or service best suited to your needs.

Absolutely.

You're welcome to bring a family member, friend or partner if it helps you feel more comfortable. They are welcome to stay with you during your consultation and, where appropriate, during treatment.

Yes.

Parking is available close to the clinic, making it easy to access your appointment. If you need directions or have any accessibility questions before you arrive, please get in touch.

We accept a range of payment methods, including debit and credit cards, as well as cash.

Payment is taken at the end of your appointment unless agreed otherwise.

Yes.

Where appropriate, your treatment plan may include rehabilitation exercises and practical advice to help improve strength, movement and long-term recovery. We'll explain each exercise clearly and tailor it to your individual needs.

No.

Our goal is to help you recover and give you the knowledge and tools to manage your health confidently. Some people choose occasional maintenance appointments, while others only return if a new problem develops.

You'll never be pressured into ongoing treatment.

If you can't find the answer you're looking for, we'd be happy to help.

Get in touch by phone, email or our contact form, and we'll answer your questions before you book. There's no obligation and no pressure, just honest advice to help you decide whether chiropractic care is right for you.